Terms & Conditions
1. Responsibility for authenticity of information displayed:
My Holiday Let is not responsible for the accuracy or currency of the information contained within our website. The agency or the property owner is solely responsible for the details of the property displayed. My Holiday Let strongly requests interested parties to make their own investigations into the authenticity of any information supplied in spite of preliminary investigations undertaken on our part. My Holiday Let is not accountable for any inaccuracies or misleading statements in relation to any property displayed on the website and the liability will be entirely undertaken by the owner or agent of properties.
2. Use of the site:
A condition of your continued use of this site is that you agree not to use this site for any purpose that is unlawful or prohibited by these terms and conditions or by other applicable laws and regulations. Your continued use of the site also signifies that you indemnify My Holiday Let from any loss or damage or costs in connection with any breach of these conditions or any other legal obligation by you and your use of, or conduct on the site.
3. Copyright authorities:
The advertiser represents and warrants that he owns the copyright in the photographic and textual material supplied by him to My Holiday Let and has been authorised by the owner of the copyright in the Material to grant My Holiday Let permission to use the Material as contemplated below. The advertiser grants My Holiday Let a perpetual, royalty-free licence to use the Material for promotional purposes. The advertiser irrevocably and unconditionally indemnifies My Holiday Let immediately on demand against any cost, loss or liability (including legal costs) which My Holiday Let may incur by reason of any breach of copyright arising from its use of the Material. The advertiser understands that it may not reproduce photographic or textual material from any part of the My Holiday Let website without permission from the relevant copyright owner.
4. Copyright protection:
Material and software on these sites is copyright protected. Other than using it for your own personal use the material may not otherwise be used or copied without the prior written approval of My Holiday Let or the body who listed that information on the sites.
5. Website design and layout:
My Holiday Let reserves the right to determine the final design layout of the website, including the right to edit copy, or amend layouts or photographs supplied. My Holiday Let also reserves the right, to amend and edit copy entered into the online database by advertisers. My Holiday Let cannot be held responsible for any loss, or damage, resulting from the design, or positioning, of the properties, or changes made to the photographs and copy submitted by the customer.
6. Liability:
My Holiday Let does not warrant that the operation of the web site will be uninterrupted or error free. In no event shall My Holiday Let become liable to the advertiser for any special, consequential, incidental or indirect damages, including lost profits, however caused, on any theory of liability, including but not limited to product liability.
7. Privacy:
My Holiday Let Limited is registered in England and Wales. Our registered office is: 6 Brunswick Place, Hove, East Sussex, BN3 1EB. My Holiday Let treats the personal information of site users with the utmost respect and confidentiality and takes reasonable steps to ensure that your personal information is stored securely and accurately. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at info@myholidaylet.com.
In general, we use the information we collect about you to help our advertisers provide accommodation solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.
When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of this Site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to rent. Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please email us at info@myholidaylet.com and tell us.
If you have consented on the shortlist section or the appropriate email form, we may provide any of the information we collect to carefully screened third parties to contact you regarding products or services that we think may be of interest to you. If you change your mind about being contacted by these third parties in the future, please email us at info@myholidaylet.com and tell us.
Registered advertisers can update their information, change settings or cancel their subscription on their ‘personal details’ page once signed in.
Non-registered and registered users of this Site can request we provide them with a copy of the personally identifiable information we hold via email. You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date. We may charge a small administration fee to cover the data search, preparation and delivery.
Like many websites, we use “cookies” to enable us to personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites.
Like all websites, our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. Your information will not be transferred outside of the European Economic Area. We will retain your information for a reasonable period or for as long as is required by law.
We reserve the right to disclose your information to any new owner should we enter into a sale/merger with another business entity. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law. We may change our privacy policy from time to time as we add new services or in response to changes in the law or our commercial arrangements. Any changes to our policy will be posted on this page.
8. How we use your information and who we share it with:
We reserve the right to use and share information concerning our advertisers, including your Internet Protocol (IP) address, with law enforcement authorities and/or other companies in the same industry as My Holiday Let Limited for the purpose of fraud prevention.
9. Exchanging properties:
A property advertisement on My Holiday Let relates to a specific property, and this property must not be substituted for another by way of changes to the text and photographs unless prior permission has been given to the advertiser. If an advertiser is found to have changed the property being described, My Holiday Let reserves the right to suspend the advert in question.
10. Termination of a property page:
If My Holiday Let receives substantiated complaints from any number of site users about a specific Property Page misrepresenting the property, or its surroundings, then we reserve the right to remove the Property Page without notice, and retain payment. If an advertiser attempts to enter unsuitable material into the online database, or persistently misuses the on-line systems, My Holiday Let reserves the right to remove the associated Property Page from the web site. Full payment will be retained. My Holiday Let reserves the right to refuse or remove any Property Page from its web site that it considers unsuitable or incomplete, and will not be liable for any expense in so doing. If advertisers wish to have their Property Page removed from the web site before the end of their subscription, this will be done within 3 working days after emailing us.
11. Contactability:
In the interest of maintaining a high level of service to holidaymakers using the site, we require all advertisers to be available to respond to enquiries by telephone or email. Should advertisers be unavailable for a period of more than 1 week, we ask them to leave an answerphone message to that effect or set up an out of office response on their email account. If neither of these options is viable, we ask that advertisers contact us so we can temporarily suspend their advert. We reserve the right to suspend adverts of owners who are unreachable for more than 1 week. In this instance we will send messages by telephone and email asking for the advertiser to request re-activation upon their return. Please note that we offer an SMS text alert service to bring enquiries to owners’ attention when they cannot access their email account.
12. External links:
My Holiday Let reserves the right to remove from adverts both email addresses and links to external websites which either do not conform to the guidelines provided, or which the team feel are not appropriate, or act against the interests of the company or its advertisers. The ultimate responsibility and authority for determining the aforementioned rests solely with My Holiday Let. Should an advertiser add a link or email address without consent, re-add a link or email address after its removal or remove reciprocated links from their website, we reserve the right to cancel their advertising without refund.